Terms of Service

1. Acceptance of Terms

By accessing or using the White Lily Living website at whitelilyliving.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site. These Terms apply to all visitors, users, and anyone who accesses or uses the Site.

2. About Our Services

White Lily Living provides transitional housing and supportive living services in Lake County and surrounding areas. Our website is intended to provide information about our services, allow prospective residents to inquire about availability, and facilitate the submission of resident intake applications.

Submission of a contact form or intake application does not guarantee placement, admission, or any contractual obligation on the part of White Lily Living. All applications are subject to review and approval at our sole discretion.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

• •Submit false, misleading, or fraudulent information through any form on the Site
• •Attempt to gain unauthorized access to any part of the Site or its systems
• •Use the Site to transmit spam, malware, or any harmful content
• •Reproduce, duplicate, or copy any portion of the Site without written permission
• •Use the Site in any way that could damage, disable, or impair its functionality

4. Forms & Submitted Information

When you submit information through our contact form or resident intake application, you represent that all information provided is accurate and complete to the best of your knowledge. You understand that:

• •Submitted information will be reviewed by White Lily Living staff
• •We may contact you by phone, email, or text message (if opted in) to follow up
• •Providing false information may result in denial or termination of services
• •Sensitive information is handled in accordance with our Privacy Policy

5. SMS Communications

If you opt in to receive SMS text messages from White Lily Living, you consent to receive informational and program-related text messages. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message, or reply HELP for assistance. We will never share your mobile opt-in information with third parties for marketing purposes. For full details, see our Privacy Policy.

6. Intellectual Property

All content on this Site — including text, graphics, logos, images, and design — is the property of White Lily Living and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.

7. Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. White Lily Living does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We make no representations about the accuracy or completeness of any information on the Site.

8. Limitation of Liability

To the fullest extent permitted by law, White Lily Living shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the Site or its services. Our total liability for any claim arising from these Terms shall not exceed the amount you paid to us, if any, in the twelve months preceding the claim.

9. Third-Party Links

The Site may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites or their content. White Lily Living has no control over third-party sites and is not responsible for their content, privacy practices, or terms of service.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Lake County, Illinois.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: